U.S. Money Reserve Reviews Say This Is How — and Why — Portfolio Holders Choose to Work With the Company

In U.S. Money Reserve’s 23 years in business, the company has served more than 900,000 clients worldwide — many of whom have worked with the company multiple times.

In reviews that have been shared online, clients describe how they’ve been able to utilize the services U.S. Money Reserve offers and share some of the reasons they became repeat customers.

How Clients Have Worked With U.S. Money Reserve

In some cases, portfolio holders who are new to the precious metals market reach out to U.S. Money Reserve to learn more about the market and the factors influencing gold prices.

In addition to precious metals price charts, in-depth reports, and other informative materials U.S. Money Reserve provides on its website, U.S.-based Account Executives from the company are available via phone to answer questions that potential and current clients may have.

Kevin S., one of the portfolio holders who has worked with U.S. Money Reserve, says the representatives he has spoken to have been well-informed and service-oriented.

“Both…have been proven to be helpful,” Kevin says in one of the U.S. Money Reserve reviews posted on the Better Business Bureau website.

U.S. Money Reserve has also offered assistance to a number of portfolio holders — including Lisa F. — who wanted to establish and fund self-directed individual retirement accounts (IRAs) that could hold precious metals as part of their asset mixes.

“Incredible customer service!” Lisa says in one of the U.S. Money Reserve reviews shared on Google. “I wasn’t even sure who managed my retirement fund from a previous employer. [U.S. Money Reserve] not only found the account but [were] able to get all of my funds transferred into my bank account. Then they helped me understand and [set] up my IRA.”

In another one of the U.S. Money Reserve reviews on Google, Lawrence L. thanks the company for the help he received.

“Transferring my IRA was easy, and the company continued checking to make sure I was satisfied,” Lawrence says.

After portfolio holders set up their self-directed IRAs, U.S. Money Reserve can help them obtain physical precious metals to hold in their accounts.

“I was very pleased with the process,” Gregory D., one of U.S. Money Reserve’s clients, says in a review shared on the Better Business Bureau website. “My representative is a professional, and I totally agreed with his investment options after I had completed my research. I feel very secure and satisfied with my decision and portfolio.”

According to Kathleen S., U.S. Money Reserve made sure she understood and approved each transaction before it occurred.

“The Account Executive has been most attentive to my concerns [and] requests — and with full attention,” she says in one of U.S. Money Reserve reviews published on the Better Business Bureau website. “I appreciate the time, answers, and work in accomplishing my accounts in full.”

If you need to return a precious metals product after purchasing it, U.S. Money Reserve offers a generous buyback policy. Clients can return qualifying certified coins within 30 days of purchase. Provided the coin is in its original condition in its sealed container, the company will provide a full refund, excluding shipping, handling, and insurance costs.

Jimmy and Lorraine R. were able to take advantage of U.S. Money Reserve’s buyback commitment when they experienced a hardship.

“U.S. Money Reserve is true to their contract,” the couple says in one of the U.S. Money Reserve reviews on the Better Business Bureau website. “My family and I had an unfortunate turn in our life, and we requested a refund. We received our refund quicker than we could imagine.”

U.S. Money Reserve will also buy back certified coins purchased from the company if you, like Dan K., later decide you would like to liquidate some of your precious metals assets.

“When I [have needed] to sell any assets, I have worked with [my Account Executive], tracking the process in obtaining my money; and she is a joy to work with,” Dan says in one of the U.S. Money Reserve reviews on the Better Business Bureau website. “Overall, I am very pleased with my experience with [U.S.] Money Reserve and would recommend them to anyone.”

Why Clients Choose to Work With U.S. Money Reserve

According to several U.S. Money Reserve reviews, portfolio holders appreciate the company’s approach to customer service — including Account Executives’ efforts to frequently communicate with clients.

“Agents who have worked with me have been knowledgeable, cordial, and patient [when addressing] my concerns,” Delores S. says in a Better Business Bureau review. “I’ve been able to contact an agent in a timely manner whenever I’ve needed to.”

Portfolio holder Brooks B., in one of the U.S. Money Reserve reviews on Google, says he’s thankful for all that the representative he worked with has done on his behalf.

“He has taken the time to explain everything to me in detail and is always there for me in every way,” Brooks says. “Any question will be answered in a prudent manner and graciously, as well.”

Some U.S. Money Reserve clients have mentioned that representatives from the company are easy to talk to. George T., for instance, says that’s one of the reasons why U.S. Money Reserve deserves a five-star rating on the Better Business Bureau website.

“I am pretty sure I have never felt this comfortable with doing any business over the phone,” George says. “I think I got every single [penny’s] worth of my money spent. I would [recommend] them to anyone.”

Kenneth T. appreciated that the U.S. Money Reserve representative he spoke to didn’t pressure him to immediately make a decision.

“I don’t give compliments,” Kenneth states in one of the U.S. Money Reserve reviews that’s been shared on Google. “I’ve talked to a lot of these companies in the last year. Not only was [the Account Executive patient], [but] he [also] convinced me to call back tomorrow. This has never happened before.”

Eric S. calls the customer service U.S. Money Reserve provides excellent — and says he felt comfortable and happy during his interactions with the company.

“They set the bar high in trust, patience, expertise, integrity, pricing, and rapport with their customers,” Eric says in one of the U.S. Money Reserve reviews shared on the Better Business Bureau website. “Talking and working with them [is like] chatting with a friend or family member. I recommend U.S. Money Reserve to anyone wanting to preserve their financial future.”