In industries that rely on shift work, such as healthcare, hospitality, retail, and public services, managing rostering and staffing is a multifaceted challenge. From assigning the right staff to shifts and ensuring coverage to handling holidays, monitoring absenteeism and morale, and keeping costs and productivity in check, there’s a lot at stake. Even the smallest error can have serious consequences for a company.
That’s where employee rostering comes in.
When done correctly, rostering can significantly improve a company’s overall efficiency. It reduces absenteeism, maximizes productivity, enhances the customer experience, and saves costs. In this comprehensive guide, you’ll discover everything you need to know about effective rostering strategies.
What is rota management?
Similar to rostering, rota management involves planning shifts for your employees. This process takes into account staff availability, holidays, well-being, cover and on-call shifts, skills, and costs to create a rota that keeps your business running smoothly.
The drawbacks of traditional rostering
Traditionally, rostering was a manual process, relying on spreadsheets and the coordination efforts of HR teams and department managers. However, managing all the intricate details of rostering manually is prone to mistakes, which can lead to various costly issues.
Here are some of the major problems associated with traditional rostering.
1. Fatigue and stress among staff
Ensuring staff well-being is crucial when planning shifts. This means monitoring hours worked, tracking absences, and arranging cover for breaks and holidays. However, manual rostering lacks an efficient way to handle all this data, making it increasingly difficult as the number of employees grows. As a result, staff members may end up overworked, unable to take proper breaks, and experience widespread fatigue and stress over time.
Efficient business operations depend on effective and flexible rosters. Whether due to employee sickness or external circumstances like severe weather events, rosters will always require adjustments. While automated rostering systems promptly identify resource and staffing issues, manual rosters demand constant monitoring and adjustments, which can lead to problems of understaffing or overstaffing. This not only impacts immediate profits but also negatively affects the client experience.
Why should you consider auto-rostering?
Auto-rostering, also known as e-rostering, refers to software that automates roster management for your company. These platforms simplify the process of configuring rosters to match your shifting needs.
Here are some reasons why auto-rostering can benefit your business.
1. Save time and money
By automating time-consuming rostering tasks and reducing administrative efforts, auto-rostering streamlines roster management and frees up resources for other areas of your business. It also helps save money by minimizing the risks of understaffing and overstaffing, offering real-time visibility into any necessary changes. Additionally, appropriately staffed shifts enhance the client experience, leading to positive referrals and increased profits.
2. Reduce absenteeism
E-rostering not only benefits your business but also supports your employees. With complete visibility into staff working patterns and automated issue alerts, you can ensure everyone is working the right amount of hours with adequate breaks. With fewer issues related to fatigue, burnout, and stress, there will be fewer absences requiring cover.
Discover industry-leading automatic rota management.
Managing rotas is a complex task, but it doesn’t have to be. With Nextra’s rostering platform, you can configure rotas quickly and easily. It offers intelligent forecasting to help you meet projected demands, manage shift costs, track absences, and address problem areas while remaining compliant with working time regulations. This is rostering you can rely on.